FAQ

At the heart of everything we do is trust.
We believe the best way to earn and keep that trust is through complete transparency. That’s why we’re committed to answering your honest questions—clearly, openly, and without the fluff.

Q: Where are you located?
A: We’re based in the United States, in the state of Pennsylvania.

Q: Is this site made with AI or bots?
A: We use AI to help write detailed product descriptions—that’s it. This store is curated and managed by real people who work hard every day to create a better shopping experience.

Q: Is this a dropshipping store?
A: Yes, we currently use multiple dropshipping platforms to fulfill orders. Our long-term goal is to warehouse products locally and handle fulfillment ourselves.

Q: Are you an Amazon affiliate?
A: Yes! As an Amazon Associate, we earn from qualifying purchases. This means if you click a “Buy on Amazon” link and make a purchase, we may receive a small commission — at no extra cost to you. Thanks for supporting the site!

Q: Where are your products delivered from?
A: Most of our products are warehoused and shipped from within the United States. However, some items may be delivered from international locations such as Vietnam, South Korea, or China, depending on the supplier and product availability.

Q: Do you offer free shipping?
A: Yes! Offering free shipping—without requiring a membership or a minimum purchase—is extremely important to us. To make this possible, some of our product prices may be slightly higher than those on large mega-retail sites. However, by keeping our profit margins razor thin, we believe our prices are very competitive—especially when you factor in the cost of annual membership fees elsewhere.

Q: How long does shipping take?
A: One of the biggest challenges of offering free shipping is delivery time. We process orders within 1–2 business days, and most products arrive within 3–8 business days. Some items may arrive sooner, while others might take a bit longer depending on the supplier. You can view the estimated delivery time for each product once it’s added to your cart.

Q: What countries do you ship to?
A: We currently ship to the United States, Canada, Mexico, and 15 countries across Europe including Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Ireland, Italy, Netherlands, Norway, Poland, Portugal, and Sweden. As we grow, we hope to expand our shipping options even further.

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